This policy explains what we collect when you visit this site or buy from us, why we collect it, who we share it with, and what you can do about it.
1. Who we are
Dating Successfully sells printed conversation card games for adults. In this policy “we”, “us” and “our” mean [YOUR REGISTERED BUSINESS NAME], trading as Dating Successfully, of [YOUR BUSINESS ADDRESS]. “You” means anyone who visits this website or places an order with us.
We are the controller of the personal information described here. If you have a question about any of it, write to us at [YOUR SUPPORT EMAIL].
2. Information you give us
Most of what we hold is information you type in yourself:
- Your name, email address, delivery address, billing address and phone number when you place an order.
- Your account details if you create an account, including a password that is stored in encrypted form.
- The contents of messages you send us, including support questions and product reviews.
- Your email address if you ask to receive updates or offers from us.
3. Information we collect automatically
When you browse the site, we also collect technical information through cookies and similar technologies. This includes your IP address, browser type, device type, operating system, the pages you view, how long you spend on them and the site you arrived from.
We use this to keep the site working, keep your basket contents between pages, keep your session secure and understand which pages people find useful.
4. Payment information
We do not see or store your full card number. Card payments are processed by our payment providers, who handle your card details directly under their own security standards. We receive only a confirmation of payment and a limited reference such as the last four digits and the card type, which we use for order matching and refunds.
5. Why we use your information
- To fulfill your order. Taking payment, packing, shipping, sending confirmations and handling returns.
- To provide support. Answering your questions and resolving problems with an order.
- To run your account. Letting you sign in, view past orders and save addresses.
- To send marketing. Only where you have asked for it, and only until you unsubscribe.
- To prevent fraud. Checking orders and payments that look irregular.
- To meet legal duties. Keeping tax and sales records for the period the law requires.
- To improve the site. Understanding which pages and products work and which do not.
6. Our legal grounds
Where data protection law requires us to name a legal basis, we rely on the following. Performance of a contract, for everything needed to take and deliver your order. Consent, for marketing emails and for nonessential cookies, which you may withdraw at any time. Legal obligation, for tax and accounting records. Legitimate interests, for site security, fraud prevention and improving what we offer, balanced against your rights.
7. Who we share it with
We do not sell your personal information. We share it only with the service providers we need to run the shop, and only as far as each one needs:
- Payment providers, to take payment and process refunds.
- Shipping carriers and fulfillment partners, to deliver your parcel.
- Our hosting provider, which stores the site and its database.
- Email providers, to send order confirmations and, where you have opted in, marketing.
- Analytics providers, to report on site usage.
- Professional advisers such as accountants, where required.
We may also disclose information where the law requires it, where we need to protect our rights, or where our business is sold or reorganized, in which case your information passes to the new owner under this policy.
8. Cookies
Cookies are small files placed on your device. We use essential cookies to keep the site functioning, remember your basket and keep your sign-in secure. These cannot be switched off without breaking the site. We may also use analytics and marketing cookies, which are optional.
You can block or delete cookies in your browser settings. If you block essential cookies, the basket and checkout will not work.
9. How long we keep it
Order and transaction records are kept for as long as tax and accounting law requires, which is normally several years from the date of the order. Account details are kept until you close your account. Marketing contact details are kept until you unsubscribe. Support messages are kept while they are useful for handling repeat questions, then deleted.
10. Your rights
Depending on where you live, you may have the right to ask us for a copy of the information we hold about you, to correct it, to delete it, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent you previously gave.
If you are in California, you may also ask what categories of personal information we collect and disclose, ask for deletion, and you will not be treated differently for exercising those rights. We do not sell personal information as that term is defined under California law.
To exercise any of these rights, email [YOUR SUPPORT EMAIL]. We may need to verify who you are before we act. You can unsubscribe from marketing at any time using the link in any marketing email.
11. Adults only
Our products are intended for adults. This site is not directed at children and we do not knowingly collect information from anyone under 18. If you believe a minor has given us personal information, contact us and we will delete it.
12. Security
The site runs over an encrypted connection and access to order data is restricted to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information and to respond quickly if something goes wrong.
13. International transfers
We are based in the United States and some of our providers operate in other countries. Where your information is transferred outside your own country, we take steps to ensure it remains protected to a comparable standard.
14. Other websites
Our site may link to other websites. We are not responsible for their content or their privacy practices, and we encourage you to read their policies before giving them your information.
15. Changes to this policy
We may update this policy as our business or the law changes. The date at the top shows when it was last revised. Material changes will be posted on this page.
16. Contact us
Questions, requests, or complaints about privacy can be sent to [YOUR SUPPORT EMAIL], or by post to [YOUR BUSINESS NAME AND ADDRESS].